CardPak.com

Customer Survey

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* First Name:    
     
* Last Name:    
     
Company Name:    
     
Title:    
     
* Address 1:    
     
Address 2:    
     
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Strongly
Agree
Agree
Neutral 		Disagree   CardPak's in-house customer service representative is sufficiently trained to act on my requests and fulfill my requirements.
     

Agree
Neutral 		Disagree   The invoices from CardPak Inc. are accurate to my purchase order.
     

Agree
Neutral 		Disagree  
   

Agree
Neutral		 Disagree   CardPak Inc.’s turnaround time for shipping product meets my company’s needs.
     

Agree
Neutral		 Disagree   My calls to CardPak Inc.’s in-house customer service representative are handled in a timely, professional manner.
     

Agree
Neutral		 Disagree   My outside sales representative provides sufficient service through their phone calls and/or visits.
     

Agree
Neutral		 Disagree   I am provided quotations quickly from my sales or customer service representative.
     

Agree
Neutral		 Disagree   I am offered suggestions or alternatives from CardPak sales or customer service representative to create a better, more cost-effective package.
     

Agree
Neutral		 Disagree   CardPak Inc.’s customer interactive website saves me time by being able to follow-up on orders and shipments at my convenience.
     
%     What % of your carded packaging does CardPak Produce?
     
%     What % of your carded packaging is produced off-shore?
     
  If we have omitted any other satisfaction item or you could change anything in your experience with CardPak Inc., what would it be?
     
 

 

Customer Login

29601 Solon Road • Solon, OH 44139
Toll Free: 800-824-3342
Fax: 440-542-3399
sustainability@cardpak.com