Customer Survey
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CardPak's in-house customer service representative is sufficiently trained to act on my requests and fulfill my requirements.
The invoices from CardPak Inc. are accurate to my purchase order.
I am pleased with CardPak's overall quality.
CardPak Inc.’s turnaround time for shipping product meets my company’s needs.
My calls to CardPak Inc.’s in-house customer service representative are handled in a timely, professional manner.
My outside sales representative provides sufficient service through their phone calls and/or visits.
I am provided quotations quickly from my sales or customer service representative.
I am offered suggestions or alternatives from CardPak sales or customer service representative to create a better, more cost-effective package.
CardPak Inc.’s customer interactive website saves me time by being able to follow-up on orders and shipments at my convenience.
What % of your carded packaging does CardPak Produce?
What % of your carded packaging is produced off-shore?
If we have omitted any other satisfaction item or you could change anything in your experience with CardPak Inc., what would it be?